Ažman, Slavko, Porsche Slovenija d.o.o., Bravničarjeva cesta 5, Ljubljana, Slovenija

• Vol.45, No 2 (2012) - Research Papers
  Asymmetric and Nonlinear Impact of Attribute-Level Performance on Overall Customer Satisfaction in the Context of Car Servicing of Four European Automotive Brands in Slovenia
  Abstract  PDF