Managerial Competencies of Workers in Tourism Sector

Mitja Gorenak

Abstract


In this article author does a theoretical interpretation of competencies furthermore author focuses on managerial competencies, throughout the article author focuses on competencies of workers in tourism sector. Author studied a sample of 123 workers from for mentioned professions and found out that workers in tourism evaluate that they have enough skills and knowledge to perform good at their jobs and that workers actually use less skills and knowledge at their work that they actually have. Workers report that they have gained most of their managerial competencies through work and less with formal education. These findings can give broader view of a situation regarding managerial competencies of workers in Slovenian tourism and can serve as guidelines for managers at future development of human resources politics inside their organizations regarding managerial competencies.

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